How to View Scheduled Emails in Outlook
The ability to see emails you have scheduled in Outlook depends on your version and device. So, keep in mind that while you may head to one spot to see the emails in the Outlook web app, you may have to go to a different location if you use it with Microsoft 365 on Windows.
📌 Tip: Tired of the varying features and steps in different versions? Consider Clean Email for managing and organizing your emails as well as maintaining a clean Outlook inbox.
Follow along for how to check scheduled emails in Outlook for your version.
Classic Outlook versions
In Outlook for Microsoft 365, Outlook 2021, and Outlook 2019, you can see scheduled emails with these steps:
- Expand the Folder Pane on the left using the top arrow.
- Choose an account if you have more than one and expand it to see the folder list.
- Select Outbox and you’ll see your messages.
💡 Note: If you don’t see your scheduled emails in the Outbox using one of these versions, check the Sent folder.
New Outlook versions
In the New Outlook for Windows and Mac and on the web, follow these steps instead:
- Click the Show Navigation Pane or Show Sidebar button (three lines) on the top left.
- Expand an account if you have more than one; otherwise, expand Folders.
- Select Drafts to view the messages.
Outlook mobile app
In the Outlook app on Android or iPhone, do the following:
If you have only one account:
- Tap your profile icon on the top left.
- Select Drafts.
If you have more than one account, follow these steps instead:
- Tap the profile icon and choose the account.
- Tap the profile icon again to display that account’s menu.
- Select Drafts to see the emails.
📌 Tip: Using Clean Email, you can manage emails the same way on all your devices. With Clean Email on the web, desktop, and mobile, you can easily search for messages, organize your mailbox, and sort Outlook emails using the same features and steps.
How to Edit or Cancel Scheduled Emails in Outlook
You can make changes to a message you schedule in Outlook before it is sent. Additionally, you can cancel sending at the scheduled time and send it immediately.
In Outlook for Microsoft 365 or the 2021 and 2019 versions, open the scheduled email using the steps above and do one of the following:
- To edit it, make your changes, click Save on the top left, and close the message.
- To send it immediately:
- Go to the Option tab, select More commands(three dots), and choose Delay Delivery.
- Uncheck the box for Do not deliver before and click Close.
- Hit Send to send it immediately.
In the New Outlook for Windows and Mac and on the web, open the scheduled message and do one of the following:
- To edit it, make your changes and close the message. Your changes are saved automatically.
- To send it immediately, open the Schedule Send Options drop-down box on the top right and choose Send Now.
In the mobile app on Android or iPhone, access the email as described above and do one of the following:
- To send it immediately, tap Cancel in the schedule below the message in your list. Open the message and tap Send.
- If you don’t see the Cancel option, tap the email and select Edit which automatically removes the schedule. Then, tap Send.
- To edit it, tap the message and choose Edit. Make your changes and then reschedule the email. (Editing a scheduled message on mobile automatically cancels the set schedule.)
Troubleshooting Scheduled Emails
If you’re running into trouble with your scheduled emails, here are a few common problems and explanations.
My Outbox folder is empty but emails should be there
The Outbox is only used for scheduled emails in Outlook for Microsoft 365 or the 2021 and 2019 version. Check your Sent and Draft folders for the scheduled messages if you don’t see them in your Outbox.
I can't find the Outbox folder
In certain versions of Outlook including that on Mac and mobile, you won’t see an Outbox folder if you’re online and emails are sending and receiving normally.
My emails don't send at the scheduled time
You must have Outlook open in order for the scheduled emails to be sent at the date and time you choose. Once you reopen the application, the scheduled to be sent emails should send.
Clean Email: The Ideal Outlook Companion
There’s no doubt that Microsoft Outlook offers a terrific set of features for mailbox management. Beyond just sending and receiving, you can pin emails in Outlook to spot them easily and automatically move messages to a different folder.
What makes Clean Email a dynamic supplement is the features it provides that Outlook does not.
Smart Folders
Quickly find related messages automatically filtered into Smart Folders. For online shopping, travel, finance and insurance, job searches, and more, you can view and act on messages in bulk.
Screener
Review all messages from senders you don’t know in a separate area. Screener displays emails from unknown senders in one spot for you to decide what to do with them. Here’s how to enable it:
Unsubscriber
While Outlook gives you a fast way to unsubscribe from messages, the Unsubscriber in Clean Email lets you unsubscribe from multiple emails at once, pause subscriptions temporarily, and even resubscribe later.
As mentioned, you can use Clean Email’s robust feature set on all of your devices. Whether you use the Cleaning Suggestions in the web app or set up Auto Clean inbox rules on your iOS or Android mobile device, you can enjoy a cleaner and more organized Outlook mailbox from anywhere.
