Key Takeaways
How to See Scheduled Emails in Outlook: In Classic Outlook, go to the Outbox or Sent folder; in New Outlook, check Drafts; in the Outlook Mobile App, tap Profile icon → Drafts.
Edit or Cancel Scheduled Emails: In Classic Outlook, open the email, edit, and save or use Delay Delivery to send immediately; in New Outlook, edit automatically or select Send Now; in the Mobile App, tap Edit to modify or Cancel to stop sending.
⚠️ If emails are missing, check Sent or Drafts instead of the Outbox, and ensure Outlook is open to send pending emails.
✅ After you’ve scheduled and sent your emails, your inbox can quickly become cluttered with replies, making it harder to spot important messages.
How to View Scheduled Emails in Outlook
The ability to see emails you have scheduled in Outlook depends on your version and device. So, keep in mind that while you may head to one spot to see the emails in the Outlook web app, you may have to go to a different location if you use it with Microsoft 365 on Windows.
Follow along for how to check messages set to send later in Outlook for your version.
Classic Outlook versions
In Outlook for Microsoft 365, 2021, and 2019, you can see scheduled emails with these steps:
- Expand the Folder Pane on the left using the top arrow.
- Choose an account if you have more than one and expand it to see the folder list.
- Select Outbox and you’ll see your messages.
📌 Note: If you don’t see your scheduled emails in the Outbox using one of these versions, check the Sent folder.
New Outlook versions
In the New Outlook for Windows and Mac and on the web, follow these steps instead:
- Click the Show Navigation Pane or Show Sidebar button (three lines) on the top left.
- Expand an account if you have more than one; otherwise, expand Folders.
- Select Drafts to view the messages.
Outlook mobile app
In the Outlook app on Android or iPhone, do the following:
If you have only one account:
- Tap your profile icon on the top left.
- Select Drafts.
If you have more than one account, follow these steps instead:
- Tap the profile icon and choose the account.
- Tap the profile icon again to display that account’s menu.
- Select Drafts to see the emails.
How to Edit or Cancel Scheduled Emails in Outlook
You can make changes to a message you schedule in Outlook before it is sent. Additionally, you can cancel sending at the scheduled time and send it immediately.
In Outlook for Microsoft 365 or the 2021 and 2019 versions, open the scheduled email using the steps above and do one of the following:
- To edit it, make your changes, click Save on the top left, and close the message.
- To send it immediately:
- Go to the Option tab, select More commands (three dots), and choose Delay Delivery.
- Uncheck the box for Do not deliver before and click Close.
- Hit Send to send it immediately.
In the New Outlook for Windows and Mac and on the web, open the scheduled message and do one of the following:
- To edit it, make your changes and close the message. Your changes are saved automatically.
- To send it immediately, open the Schedule Send Options drop-down box on the top right and choose Send Now.
In the mobile app on Android or iPhone, access the email as described above and do one of the following:
- To send it immediately, tap Cancel in the schedule below the message in your list. Open the message and tap Send.
- If you don’t see the Cancel option, tap the email and select Edit which automatically removes the schedule. Then, tap Send.
- To edit it, tap the message and choose Edit. Make your changes and then reschedule the email. (Editing a scheduled message on mobile automatically cancels the set schedule.)
Troubleshooting Issues
If you’re running into trouble with your pending emails, here are a few common problems and explanations.
⚠️ My Outbox folder is empty but emails should be there
The Outbox is only used for scheduled emails in Outlook for Microsoft 365 or the 2021 and 2019 version. Check your Sent and Draft folders for the scheduled messages if you don’t see them in your Outbox.
⚠️ I can't find the Outbox folder
In certain versions of Outlook including that on Mac and mobile, you won’t see an Outbox folder if you’re online and emails are sending and receiving normally.
⚠️ My emails don't send at the scheduled time
You must have Outlook open in order for the pending emails to be sent at the date and time you choose. Once you reopen the application, the scheduled to be sent emails should send.
💡 Want to find out more tips for managing your inbox? Learn how to pin emails in Outlook to spot them easily, sort emails, and automatically move messages to a different folder.
Clean Email: The Ideal Outlook Companion
Once scheduled emails go out, the main challenge is handling the volume of replies. Outlook email management options are rather limited, and it doesn’t offer efficient ways to isolate and process these responses in bulk.
Clean Email addresses this by enabling advanced filtering to quickly group replies by subject or sender patterns. You can then apply bulk actions, like archiving or deleting entire batches of messages, making it easier to handle large reply threads that would be time-consuming to manage directly in Outlook.
These features are available on the web, macOS, and mobile, so you can manage high-volume conversations from any device.
