How To Customize Outlook And Personalize Inbox

Written by Megan Glosson

Learning how to customize Outlook can be tricky, but it’s well worth your time if you want to maximize productivity and make checking your inbox fun again. With Microsoft’s new Copilot AI in Outlook, you can also personalize your inbox using AI tools that summarize threads, draft replies, and even adjust your writing style.

What You’ll Learn in This Guide

When I first started digging into Outlook, I realized most people use it the way it comes out of the box — plain, functional, but far from optimized. In this article, I want to show you how to take it further and make Outlook work the way you actually need it to.

I’ll walk you through how a few small tweaks can completely change the look and feel of your inbox — from adjusting colors and display styles to setting up smarter ways of sorting and labeling messages.

I’ll also show you how Outlook’s built-in AI can save hours of your time, breaking down long threads into quick highlights and even drafting replies for you.

But personalization isn’t just about colors or AI tricks — it’s also about how your inbox is organized on screen. I’ll explain how to adjust the layout so you can instantly spot what matters most, whether that’s urgent client emails or project updates.

And because your emails should always leave the right impression, I’ll show you how to create a signature that looks polished and consistent across devices, with or without AI’s help.

Finally, I’ll share some add-ins that can transform Outlook into a true productivity hub, from writing assistants to project management tools.

And since no amount of personalization matters if your inbox is a mess, I’ll also introduce you to Clean Email, my go-to tool for keeping Outlook decluttered and manageable without spending hours sorting.

By the end, you’ll see Outlook through a completely new lens — and you’ll know exactly how to turn it into an inbox that feels designed just for you.

How to Make Outlook Look Better

If your Outlook feels dull or cluttered, a few tweaks can make it much easier on the eyes:

These small changes add up, helping you build an inbox that’s not just functional but enjoyable to use.

How To Personalize Outlook Email

Outlook offers numerous customization options. For example, you can change the theme, change how the messages in your inbox are displayed, and more. However, if you aren’t very familiar with the ins and outs of this email provider, you may not know how to use Outlook and personalize it more. So, let’s walk through how to personalize your Outlook inbox a bit more!

To personalize Outlook through the web application:

  1. Go to https://outlook.live.com/.
  2. Click on Settings in the upper right.
  3. From here, you can select a theme (color scheme), change the display density, or swap between Dark mode. Any of these settings will automatically change — no saving required.
  4. How to personalize Outlook emailHow to personalize Outlook email
  5. If you want to do some more advanced customizations, press View all Outlook settings at the bottom.
  6. How to personalize Outlook email settingsHow to personalize Outlook email settings
  7. Under General, you can change the language and time, notifications, customize categories, and more.
  8. Under General you can change the theme and notificationsUnder General you can change the theme and notifications
  9. Under Mail, you can change the view of your inbox, create Outlook rules, and more.
  10. Under Mail you can change the view of your inboxUnder Mail you can change the view of your inbox
  11. Once you make any changes to the settings, be sure to push Save in the lower right corner.
  12. Be sure to push Save in the lower right cornerBe sure to push Save in the lower right corner

Similarly, if you use the Outlook mobile app, you can personalize some aspects of your inbox as well (although the options are more limited).

To customize Outlook view on mobile (for iPhone users):

  1. Open the mobile app.
  2. Click the logo in the upper left corner.
  3. Select Settings in the bottom left.
  4. To customize Outlook view on mobileTo customize Outlook view on mobile
  5. From here, you can do several things, like:
    • Set notifications
    • Select a focused inbox
    • Set appearance and other settings
To customize Outlook email view on mobileTo customize Outlook email view on mobile

How to Use Outlook Copilot for Personalization

Outlook’s new Copilot AI takes personalization to another level by helping you manage email faster and with less effort. Instead of manually reading through endless threads or drafting replies from scratch, Copilot can handle the heavy lifting for you.

With Copilot, you can:

Outlook inbox with an open email showing the ‘Summary by Copilot’ feature highlighted, which provides an AI-generated summary of the messageOutlook inbox with an open email showing the ‘Summary by Copilot’ feature highlighted, which provides an AI-generated summary of the message
Outlook email compose window with Copilot AI open, showing suggested prompts like short and friendly message, request information, give update, announcement, and create newsletter. The Copilot button is highlighted in the top-right cornerOutlook email compose window with Copilot AI open, showing suggested prompts like short and friendly message, request information, give update, announcement, and create newsletter. The Copilot button is highlighted in the top-right corner

Copilot is available in Outlook web, desktop, and mobile (where enabled), making it easy to keep your inbox organized and your communication polished no matter which device you use.

How To Customize Outlook Email Client

In the Outlook desktop app (Microsoft 365, Outlook 2021, 2019, 2016, and older), you can’t add themes like in the web version, but you can still adjust fonts and text size to personalize how your inbox looks.

💡 Keep in mind: These font changes only apply on the device where you set them — they don’t sync across Outlook web, mobile, or other platforms. On Mac, you can also personalize your inbox by editing the toolbar or setting custom swipe actions for quicker control.

How To Change Outlook Layout


Customizing the New Outlook App

Microsoft has been rolling out the new, unified Outlook app (sometimes called “One Outlook”) for Windows and Mac. This version looks and feels much closer to Outlook on the web, so most of the customization tips you use there — like themes and dark mode, focused inbox and categories, or even signature customization — apply here too.

If you’ve switched to the new Outlook, keep in mind that some older settings (like Stationery and Fonts) aren’t available anymore. Instead, personalization now revolves around themes, layout options, and built-in AI tools.

Sometimes you don’t need to change up everything in Outlook — you just want to make sure the layout meets your needs. So, let’s look at how to change Outlook layout a bit more.

For the web app, you can:

  1. Go to https://outlook.live.com/.
  2. Click on Settings in the upper right.
  3. Go to View all Outlook settings at the bottom.
  4. How to change Outlook email settingsHow to change Outlook email settings
  5. On the left side, select Mail. Now press Layout.
  6. Press layoutPress layout
  7. Here you can customize the focused inbox, message height, message organization, reading pane, and more.
  8. Change any settings you’d like.
  9. Push Save at the bottom to make these changes stick.

You can also color-code emails with categories that now sync across web and desktop. Plus, the ‘My Day’ panel shows tasks and calendar events right in your mail view.

How To Customize Signature In Outlook

A custom email signature adds a professional touch and saves you from typing the same details over and over again. Outlook makes it easy to set different signatures for each account, including Office 365 signatures. You can create and manage signatures on both the web and mobile app, and with the addition of Copilot AI, you can even generate polished signatures automatically.

Use Copilot AI to Create Signatures

  1. Open Outlook (web or desktop) with Copilot enabled.
  2. In a new email, click the Copilot icon.
  3. Type a prompt like “Create a professional email signature with my name, job title, phone number, and website.”
  4. Outlook email compose window with Copilot AI open, showing suggested prompts like short and friendly message, request information, give update, announcement, and create newsletter. The Copilot button is highlighted in the top-right cornerOutlook email compose window with Copilot AI open, showing suggested prompts like short and friendly message, request information, give update, announcement, and create newsletter. The Copilot button is highlighted in the top-right corner
  5. Review the signature Copilot generates.
  6. Edit or refine it by asking Copilot to adjust the style (for example, “Make it more casual” or “Add my LinkedIn profile”).
  7. Save the final version into your Outlook signature settings for future use.

Use Web App to Create Signatures

To customize your signature in web app, follow these steps:

  1. Open your inbox, then navigate to Settings at the top right of the page.
  2. Within the menu, scroll down to View all Outlook settings.
  3. How to customize signature in OutlookHow to customize signature in Outlook
  4. When the Settings menu is visible, select Mail → Compose and reply.
  5. Select Mail and Compose and ReplySelect Mail and Compose and Reply
  6. From here, you will see a text box that you can create a custom signature in, with a smaller box above to name the signature.
  7. Type your email signature into the box and use the editing tools at the bottom of the text box to change the font, size, color, and other aspects of your signature. At this step, you can also add your electronic business card to your email signature.
  8. Use the editing tools at the bottom of the text boxUse the editing tools at the bottom of the text box
  9. Once you’ve set up your signature how you like, scroll down to establish other settings, such as when you want the signature to be used.
  10. When you’re finished, press Save in the lower right.

Use Mobile App to Create Signatures

If you use the Outlook mobile app, you will also need to set a signature for messages you send from there. To do this:

  1. Open the mobile app.
  2. Click on the circle at the top left to open the menu.
  3. Tap Settings at the bottom left.
  4. Tap Settings at the bottom leftTap Settings at the bottom left
  5. Scroll down to Signature. Tap on it to edit.
  6. Tap on the signature to edit itTap on the signature to edit it
  7. Type the signature you’d like to display.
  8. 💡 Note: You can also paste a formatted signature from any word processor if you’d like more customization options.

  9. When you have the signature set how you’d like, click the checkmark in the upper right to Save.

How to Customize Outlook Email Templates

If you often send similar messages, templates can save you a ton of time. Instead of rewriting the same content, you can create a template once and reuse it whenever needed.

In this article, we cover how to create, use, and edit templates step by step — check out our full guide to Outlook email templates to learn more.

Other Outlook Customization Tips

Although many people see Outlook as a basic email provider, there are many plugins you can get to optimize Outlook and make it even more personal for you. Here are some plugins we recommend to help you make this mail provider even better.

You can install add-ins like Mailbutler (email tracking & tasks), Boomerang (send-later & follow-ups), Grammarly (tone & clarity), or MailMaestro (personalized replies)—and you can explore more options in our guide to the best AI tools for Outlook.

There are also tools like Custom Signatures if you want more control over your email signature. Outlook supports hundreds of add-ins you can browse and install directly from the store.

To check out the plugin options in the web app, simply:

  1. Go to https://outlook.live.com/.
  2. Open any email in your inbox.
  3. At the bottom of the message, click on the three dots. Then, select Get Add-Ins at the bottom of the menu.
  4. Select Get Add-Ins at the bottom of the menuSelect Get Add-Ins at the bottom of the menu
  5. Browse and select any plugins you want.

How Clean Email Can Customize Your Outlook Experience Even More

While Outlook offers plenty of built-in options for personalization, Clean Email goes further by keeping your inbox free of clutter and helping you stay productive. Unlike Outlook’s rules, which can be tricky to set up, Clean Email makes organizing simple and automatic.

Here’s how Clean Email enhances your Outlook experience:

Mark Emails From Safe Sender as Not Spam in Clean EmailMark Emails From Safe Sender as Not Spam in Clean Email
Unsubscriber feature in Clean EmailUnsubscriber feature in Clean Email
Auto-Delete Old Emails with Attachments in Clean EmailAuto-Delete Old Emails with Attachments in Clean Email
Auto-Delete Old Emails with Attachments in Clean EmailAuto-Delete Old Emails with Attachments in Clean Email

With these tools, Clean Email doesn’t just make Outlook easier to customize — it makes inbox management effortless across all your devices.


How To Customize Outlook - FAQs

Can I customize Microsoft Outlook?

You can do several things to customize Outlook. However, these methods vary depending on whether you are using the web application, Outlook 365, or the mobile app.

How do I personalize my Outlook email?

Within the Settings section of Outlook, you can do several things to personalize your inbox and make it match your style. You can create email templates and signatures that are personalized as well.

How can I make my Outlook more attractive?

The basic Outlook blue can be a bit boring. However, you can change the theme for web application in the Settings section or change the fonts that display in Outlook 365.

Can you customize Outlook colors?

You can customize colors through changing the color theme. However, this is only available in the Outlook web version and mobile app.

Why is my Outlook layout different?

There are several layout options for Outlook, but they don’t carry across multiple platforms (web, mobile, Outlook 365). Therefore, you have to go and set up customizations for each version you use.

Does Outlook have AI tools?

Yes, Outlook Copilot lets you summarize threads, draft replies, and create tasks automatically.

How do I customize notifications in Outlook mobile?

Go to Settings → Notifications, where you can set alerts for specific accounts, categories, or people.

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