What are Norton spam emails?
Picture this: you received an email from Norton LifeLock or Norton 360 stating that you’ve successfully renewed your subscription. It includes an official-looking invoice too. At first glance, it looks like a legitimate email from Norton and matches the company’s branding and style.
⚠️ However, it might be one of those Norton spam emails—fraudulent messages designed to trick you into sharing sensitive information or making unauthorized payments. They create a sense of urgency, asking you to respond, click a link to a spoof site, or call a fake customer support number to prevent the transaction from being charged to your account.
Common characteristics of Norton spam emails include:
- Suspicious sender address or an email address from non-official domains.
- Urgent or threatening messages about subscription renewals or account breaches.
- Errors in spelling and/or grammar.
- Generic greetings, such as “Dear Customer”.
How to Identify Norton Spam Emails
Identifying a Norton email scam can save you from falling victim to potential phishing attempts. Common variations of Norton spam emails include:
- Norton LifeLock scam email: This email scam involves a fake notification email and fake invoice notifying users about the renewal of their LifeLock subscription.
- Norton antivirus scam email: These scam emails notify you that your Norton account is about to expire. You’ll be asked to click on a bogus link or call a fake customer support number to get assistance.
Other variations of these scam emails include: the Norton 360 scam email, Norton security scam email, and the Norton subscription scam email.
Similar to the examples shared above, these spam emails are typically characterized by:
- An urgent request to renew a supposedly expiring Norton subscription.
- A suspicious link that leads to a fake site where you’ll be asked to share personal information or ask you to download attachments, which will install malware on your device.
It’s worth noting that these phishing emails are designed so that you’ll be forced to engage with the cybercriminals.
📌 For example, if you call the number on the email or fake invoice, you’ll be told that the transaction was a mistake. They’ll then offer a refund. However, the “refund” will fail and the scammers will likely ask you to give them access to your device so they can help you sort out the issue with the refund.
The image below is an example of what a Norton email scam could look like:
Source: LinkedIn
Here are practical tips to help you identify Norton spam emails:
- Check the sender’s address: Ensure the email’s domain matches Norton’s official website. Legitimate emails from Norton come from addresses ending in:
- @norton.com
- @nortonlifelock.com
- @lifelock.com
- @securenorton.com
Familiarize yourself with other legitimate Norton domains, which you can find here.
💡 To check if an email address is valid, you can send a test email, find the address using Google, or use an email verification tool.
- Look for red flags: Be wary of spam emails with urgent calls to action or statements, such as “The debited amount will be reflected within the next 24 hours”.
- Inspect links and attachments: Before clicking on any link or attachment, hover over the links first to see where they lead. Avoid downloading unknown or suspicious attachments.
How to Stop Norton Spam Emails: Strategies and Tips
Following these strategies and tips can help you avoid scam emails that exploit Norton’s reputation as a trusted name in cybersecurity.
Method 1: Manual Solutions
If you prefer handling spam email manually, here are some steps you can follow:
Mark emails as spam
Email providers allow you to mark messages as spam, moving them from your inbox to your Spam folder. Doing so also trains your provider’s spam filters to recognize and block similar emails in the future, keeping them out of your inbox.
Set up email filters
Create filters in your email client to manage, move, or delete emails that contain specific keywords.
💡 For example, learn how to set up filters in Gmail or filter emails in Outlook.
Unsubscribe from legitimate emails
Receiving too many marketing or promotional emails? Use the unsubscribe link found in emails.
⚠️ However, be cautious, as it's unsafe to click links in non-legitimate Norton emails.
Method 2: Using Clean Email for Efficient Spam Management
Clean Email simplifies spam management with features, such as:
Auto Clean
This feature lets you create rules that will automatically apply specific actions to messages that meet certain criteria. For example, you can create an Auto Clean rule that automatically filters legitimate Norton emails to a dedicated folder while blocking spam.
To use Auto Clean:
- Launch Auto Clean from the menu.
- Click the + (plus) icon at the top. You can also click the Create Rule button on the screen. This will open a pop-up window where you can create a new Auto Clean rule.
- Name your rule.
- To block messages from a specific domain, select Any sender or recipients.
- Then click Sender Domain from the drop-down menu.
- In the search bar, enter the domain you want to block. Then, select the action you’d want to apply to messages from that specific domain.
- Under the Apply Action section, click the Choose action button to open a drop-down menu. Select Mark as Spam or Trash.
- Click Create Rule to create your new Auto Clean rule.
Screener
This feature screens incoming messages coming from new senders and quarantines them. This allows you to review new messages instead of having them delivered to your inbox.
With Clean Email, you can preview unusual messages without actually opening them, so spammers won’t track your email account as an active one.
To enable Screener:
- Click the Screener button from the left-hand menu or click the toggle at the top left corner of the main window.
- When you enable Screener, a confirmation dialog box will appear. It shows you an overview of the feature. Click the I understand toggle switch. Then, click Continue.
- Review the Settings and finish by clicking Enable Screener.
When Screener is enabled, emails from unknown senders are moved to a separate folder for review. You can choose to allow or block senders, ensuring only trusted contacts reach your inbox.
Unsubscriber
With a single click, Unsubscriber helps you efficiently manage marketing emails, newsletters, and more from Norton or other services. This feature is one of the easiest methods on how to unsubscribe from Norton emails.
To use Unsubscriber:
- Click Unsubscriber from the navigation pane.
- The blue number on the right shows you how many subscriptions and newsletters are in your inbox.
- Tap Unsubscribe if you want to opt out of a mailing list.
Privacy Monitor
Privacy Monitor keeps your data secure by regularly checking your email against known data breaches. For example, if your email is found among potentially compromised data, Clean Email displays an icon next to Privacy Monitor in the navigation menu.
- Click Privacy Monitor to view details about security incidents.
- Review the detailed information provided on the main Privacy Monitor screen.
- Click Acknowledge to remove an entry from the list. Doing so also moves said entry to the window’s History tab.
Bonus: How to Stop Norton Spam Emails on iPhone
To block Norton spam emails on your iPhone:
- Open the Mail app.
- Find the spam message from an unwanted sender.
- Tap the sender’s name and click Block this Contact.
Another way to block Norton spam emails is to manually enter the email address to your Blocked Contacts list:
- Go to Settings → Apps.
- Select the Mail app. Click Blocked → Add New.
- Enter the details of the contact you want to block.
Additional Tips for Protecting Your Inbox
Here are more tips to keep your account more secure.
- Enable multi-factor authentication (MFA): This adds an extra layer of protection along with a unique and strong password.
- Monitor your accounts: If you’ve engaged with scammers and they have access to your financial data, monitor your account and contact your bank immediately so they can freeze your account.
- Report spam or scam emails: Forward the suspected email as an attachment to Norton via spam@norton.com, spam@lifelock.com, or spam@nortonlifelock.com.
Wrap-up
Norton spam emails aren’t just a significant nuisance; they also carry potential security risks. Staying on top of spam emails can be a time-consuming endeavor, but with the right tools and strategies, you can regain control of your inbox.
Clean Email automates spam filtering and email organization to help you efficiently manage your emails. Filter legitimate emails and block fraudulent ones. Start your free trial today and be one step closer to a safer and more organized inbox.
