Charter SMTP Settings
To send mail from a mail app instead of Spectrum Webmail, use these SMTP settings. The old smtp.charter.net server and port 25 are outdated, so replace them if your app still lists them:
| Option | Description |
|---|---|
| SMTP Host: | mobile.charter.net |
| SMTP Port: | 587 (STARTTLS), with SMTP authentication turned on |
| SMTP Username: | Your full email address (name@domain.com) |
| SMTP Password: | Your mail account password |
Charter Email Server Settings For Receiving Emails
In receiving your emails, you should follow these settings:
Charter POP email settings
| Option | Description |
|---|---|
| POP3 Host: | mobile.charter.net |
| POP3 Port: | 995 |
| Requires SSL: | SSL/TLS |
| POP3 Username: | Your full email address (name@domain.com) |
| POP3 Password: | Your mail account password |
Charter IMAP settings
| Option | Description |
|---|---|
| IMAP Host: | mobile.charter.net |
| IMAP Port: | 993 |
| Requires SSL: | Yes |
| IMAP Username: | Your full email address (name@domain.com) |
| IMAP Password: | Your mail account password |
Keep Charter Fast with Clean Email’s Tools
POP and IMAP can both load a lot of messages onto your device, which means things get messy fast. Clean Email helps keep your inbox fast and light. Start with Smart Folders and Filtering Tools—you can search by topic, size, date, unread status, and more to find the exact messages you want to delete or archive.
When you’re dealing with years’ worth of email, Group by Sender is a huge help. It shows all messages from the same sender in one place, so you can clean them up in one click. No more hunting through your inbox for strays.
For long-term cleanup, set Auto Clean rule to Delete After — it lets you automatically delete specified emails after a certain number of days. You can set it and forget it—Clean Email will quietly keep your inbox from getting overloaded.
These features make sure your Charter setup stays efficient, no matter how many messages come in. You’ll have the speed of IMAP with the order of a minimalist inbox.
Additional Notes to Remember
Charter Email is now Spectrum Webmail, and existing @charter.net addresses still work. To read your mail in a browser, sign in with your full email address and password on the Spectrum Webmail sign in page.
You can also connect your Charter address to any app that supports IMAP or POP3, such as Outlook, Apple Mail, or Thunderbird, using the settings above.
💡 Note: Spectrum email accounts come with a Spectrum Internet plan, so you manage your mailbox through your Spectrum account.
Why won't my Charter email work?
Most problems come from outdated settings. Check that all three servers are set to mobile.charter.net, that outgoing mail uses port 587 with STARTTLS and SMTP authentication, and that your username is your full email address. If it still fails, contact Spectrum support.
Looking for Spectrum mail settings or Roadrunner mail settings? Our Blog's Email Settings category contains specs for all major mail service providers.
POP vs. IMAP Email Servers: How To Choose
POP3 and IMAP are the two protocols a mail app can use to receive messages. SMTP handles sending in both cases.
POP3 (Post Office Protocol) connects to the mail server and downloads messages to one device, usually removing them from the server unless you choose to keep a copy.
IMAP, or Internet Message Access Protocol, allows you to access your emails from any location using any device. With IMAP, messages stay on the mail server and sync to every device you connect. As a result, you may access your emails from many different devices and places worldwide, such as your phone, a laptop, and a friend's PC.
Many IMAP apps download attachments only when you open them, which saves space on your device.
Both allow you to connect to the mail server and access your emails using client software, but IMAP differs because it keeps messages on the server rather than a local device like a PC. In contrast, POP3 mail will attempt to connect and store messages locally on your PC or a mobile device. If that device fails, those messages can be lost. Before removing it from the server, POP3 copies email from a server to a single computer. The message is synchronized across several devices and saved on a server with IMAP, on the other hand.
IMAP continues to be the email protocol of choice for the majority of users as a result. IMAP is always the best option unless you have a unique reason to use POP.
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