Account Settings Overview

The account settings menu lets you see and control your Clean Email account, including preferences and subscription information.

To access account settings, click your name and email address at the top left-hand corner of the page.

The account settings menu

From this menu, you can access the following features:

Subscription Settings

The Subscription page displays information and options regarding your Clean Email subscription.

Subscription Settings

Canceling Your Subscription or Changing Your Plan

If you have a paid account, you can click Cancel your subscription to cancel the subscription and prevent further automatic rebills. For more information, please see Canceling Your Subscription.

You can also click the Change Plan drop-down and select a different billing frequency or change the number of email accounts you can use with Clean Email.

The Change Plan

When you choose a different plan option, a dialog appears to confirm your choice.

A dialog to confirm your choice

Review the New Plan information, and then click Confirm to confirm the change. A transaction will be processed immediately on your payment account:

📌 Note: You cannot choose a plan with a smaller number of accounts than you currently have in use.

Current Plan Information

The second section of the page provides information about your current plan, including how many email accounts you can currently use with Clean Email and how many remaining or additional accounts you have available.

Current Plan Information

For example, if you have a five-account plan and you’ve added and, that means you have two email accounts in use with your Clean Email subscription. The Subscription page in Clean Email will show that you have three accounts remaining available.

You can choose to gift one of your remaining available subscriptions to another user without having to buy a separate subscription plan. For more information, please see How to Gift Paid Accounts to Others.

Do you have more questions?

Please contact us and we will be happy to help.