Help and Support for CleanEmail
Clean Email is verified by Google, Yahoo, and AOL as a trusted application. Clean Email is also an A+ rated BBB Accredited business.
For your convenience, we have hardcoded dedicated buttons for email providers which allows us to do that so the login screen will look like this:
If you are a Gmail or GSuite user, use the Google button to login. For Yahoo and other providers powered by Yahoo (like SBCGlobal net), use the Yahoo button. The last dedicated button is for emails from Microsoft’s suite of products (Outlook.com, Hotmail.com, MSN.com and any custom domain powered by Office 365.
For any other email provider you will have to add your email address in the text field and click continue. Based on your email provider you will be asked for more information, like an IMAP server address or just a password.
Here is some important things to remember in order to avoid login and indexing issues:
Once connected, Clean Email will create an "index" (analyze the headers) of all emails in your mailbox. This process is usually quick but if you have thousands of emails it might take some time. It's safe to close Clean Email and let it continue in background – we will let you know when the indexing is complete and your mailbox is ready for you.