Help and Support for CleanEmail

What are protected emails and how to create them

Protected emails list allows you to make sure that some emails are never matched by any rule and no action is ever applied to them.

Important! Protected list only works within Clean Email. You will still be able to see, remove, and modify protected emails with an email program you are using.

Protected list can be found in Setting. If you are accessing Clean Email from the phone or using a device with a smaller screen click the application title to access Protected List.

Protect emails "from"

To protect emails from certain senders put their email addresses into the field, one per line. You can also add emails to protected list by clicking the sender when previewing groups or emails.

Protect emails "to"

To protect emails to certain recipients put their email addresses into the field, one per line. You can also add emails to protected list by clicking the recipient when previewing groups or emails.

Protect emails in Folders/Labels

To protect emails in certain folders are marked with certain labels put the checkbox next to the folder/label you wish to exclude from rules and actions. All emails within the folder/label will be ignored by Clean Email.

Protect emails by time sent/received

To protect emails sent or received within a given timeframe choose timeframe from the dropdown below. All emails sent and received within the timeframe will be ignored by Clean Email.

We recommend reading a short summary, a step by step guide, and watching an introductory video to get an idea about how Clean Email works.

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