Help and Support for CleanEmail

Understanding "Rules" and "Groups"

Rules are in the core of Clean Email. Each rule is a filter which is executed on the "index" of your mailbox. Rules can be simple (like "All mail" which gives you visibility into all the emails in your mailbox) or complex (like "Emails which do not have you as recipient or sender" which finds emails where your email is not found in "from" or "to" fields including your aliases and other parameters).

Rules take into consideration "protected emails", your aliases, and other settings.

Emails matched by the rule can be grouped by a number of parameters. Clean Email supports grouping by:

  • Sender – name and email of a sender (for your convenience emails from the same email with 2 different names will be shown as separate groups)
  • Time – Month and year when email was sent or received
  • Size – emails are grouped into size ranges like "Less than 1MB", "1-5MB" and others.
  • Labels (or Folders)
  • Sender/Recipients – group is a unique combination of a sender/recipient pair – useful if you'd like to find all emails from one of your emails to a friend or coworker or a correspondence between specific coworkers where you were just CC-ed
  • Recipients – emails of recipients

No matter which group you choose the emails you see are always limited to those matched by the current rule.

We recommend reading a short summary, a step by step guide, and watching an introductory video to get an idea about how Clean Email works.

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