Help and Support for CleanEmail
The Unsubscriber is accessed by clicking a Smart Unsubscriber button.
The number that shows up on the button includes subscriptions that are “new” for the system. These are subscriptions that do not yet have a Keep or Unsubscribe rule.
Here is the main interface you will see after entering the Unsubscriber menu.
This is just part of the 223 subscriptions this example account has. As you can see, there are 223 New, and one was just marked as Keep before the screenshot was taken. The other buttons, respectively Unsubscribing and Keep show the number of senders this account has chosen to Unsubscribe from or Keep so far.
As you may notice in the screenshot some emails have multiple senders, like Olga and Yaros, from AliDropShip and Leight and Aleh from SeoPowerSuite.
That is because there are many cases when an email shows as sent from the same email address, but a different person or entity. Many emails received from newspapers other contributing platforms, forums, etc. are sent this way. Unsubscriber works by blocking or keeping Name+Email pairs. Sometimes you may want to read emails sent by some people, but not others.
To Unsubscribe from a sender you press the ‘Unsubscribe’ button. This will instruct the system to automatically send any new emails from that sender to Trash, as explained in the article about how Unsubscriber works.
If you want to Keep emails from a specific sender, have them delivered to your Inbox, then you press the ‘Keep in Inbox’ button.
After you have decided which emails to Keep or Unsubscribe from, you can view all of those senders by pressing the buttons at the top.
Going to Unsubscribe, you will see something similar to this:
On each row you will see:
The Keep screen is similar, with a button to Unsubscribe from senders if you’ve changed your mind.