Vulnerability Disclosure Program

Overview

Clean Email is committed to protecting the privacy and security of users of our software tools. Our Vulnerability Disclosure Program is intended to minimize the impact of any security flaws have on our tools or their users. Clean Email's Vulnerability Disclosure Program covers select software partially or primarily written by Clean Email.

Scope: Software Written by Clean Email

Clean Email's Vulnerability Disclosure Program applies to security vulnerabilities discovered in any of the following software:

In order to qualify, the vulnerability must exist in the latest public release (including officially released public betas) of the software. Only security vulnerabilities will qualify. We would love it if people reported other bugs via the appropriate channels, but since the purpose of this program is to fix security vulnerabilities, only bugs that lead to security vulnerabilities will be eligible for rewards. Other bugs will be accepted at our discretion.

Guidelines

Please adhere to the following guidelines in order to be eligible for rewards under this disclosure program:

In addition, please allow Clean Email at least 90 days to fix the vulnerability before publicly discussing or blogging about it. Clean Email believes that security researchers have a First Amendment right to report their research and that disclosure is highly beneficial, and understands that it is a highly subjective question of when and how to hold back details to mitigate the risk that vulnerability information will be misused. If you believe that earlier disclosure is necessary, please let us know so that we can begin a conversation.

Reporting

Just as important as discovering security flaws is reporting the findings so that users can protect themselves and vendors can repair their products. Public disclosure of security information enables informed consumer choice and inspires vendors to be truthful about flaws, repair vulnerabilities, and build a more secure product. Disclosure and peer review advances the state of the art in security. Researchers can figure out where new technologies need to be developed, and the information can help policymakers understand where problems tend to occur.

On the other hand, vulnerability information can give attackers who were not otherwise sophisticated enough to find the problem on their own the very information they need to exploit a security hole in a computer or system and cause harm. Therefore we ask that you privately report the vulnerability to Clean Email before public disclosure.

Send an email to support@clean.email with information about the vulnerability and detailed steps on how to replicate it. Submissions that include detailed information on how to fix the corresponding vulnerability are more likely to receive more valuable rewards.

If you do not want to be publicly thanked on our website (or elsewhere), please let us know that you want your submission to be confidential in your report email. We can still provide rewards for confidential submissions, if you like.

The validity of a vulnerability will be judged at the sole discretion of Clean Email.

Rewards

Not all reported issues may qualify for a reward. Rewards are awarded at Clean Email's sole discretion. As self-funded start-up company we are unable to afford cash bounties (sorry!), but can offer non-cash rewards, including public acknowledgement or free subscription to our service.

Only the first report we receive about a given vulnerability will be rewarded.

Questions

If you have any questions about our vulnerability disclosure policy, please email support@clean.email.

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