Help and Support for CleanEmail
Clean Email recognizes a wide variety of emails in your mailbox and categorizes them by built-in Views.
All emails in your account, including archived emails but excluding spam and emails in Trash.
Emails from top senders by total size.
Emails identified to be sent by various automated systems, usually marketing campaigns, newsletters, etc.
For Gmail — emails that exist on your server but have no label and do not belong to any folder. For other providers — emails in 'Archive' folder.
Like the name says, it only shows emails older than a predefined time range. However you are able to change the time frame of the view to your preference, ranging from 7 days to 5 years.
Unread emails from all your folders except Spam and Trash.
Various notifications from social networks (Facebook, Twitter, Pinterest, LinkedIn, etc.)
“Dead ends” are transactional emails which do not need/expect any action or reply from the recipient. Transactional emails are sent to facilitate an agreed-upon transaction between the sender and the recipient and typically contain information a recipient wants or needs. Common transactional email use cases include account creation emails, password resets, purchase receipts, account notifications, and social media updates like friend and follower notifications.
Typical examples of “dead ends” include an order receipt, shipping confirmation, event notification, or a daily digest email. Most of the transactional email sent by web applications today are dead-ends.
We advise NOT to create automated rules to remove/trash all emails from dead ends as some of them may be important to you (purchase receipts, transaction notifications, etc.)
Only emails in your Trash folder
Emails you sent from your email to your own email.
Setting an email date to the future is a technique spammers use. If you have emails in this view, most likely they are spam and can be removed.
The list above is only the main types of emails. Beside that, Clean Email also recognizes and has smart views for: Unlabeled, Emails not addressed to you and not from you, Miscellaneous notifications, Finance, GDPR & Privacy Policy, Emails larger than 10 MB, Travel, Bounce Notifications, Drafts, Marked deleted but not deleted, Project management tools emails, Online shopping emails, Emails you replied to, Emails where you are in CC, Starred emails.